Today from booth 2043 at the 2018 Channel Partners Conference & Expo, the company also announced that it added thirty new partners to its North American Channel Community in Q1 2018, and that Transtelco, a leading provider of telecommunications services between the US and Mexico, will launch a new offering in 2018 powered by Wildix telephony. Transtelco provides voice and data services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans 10,000KM between both countries.
Wildix is a multinational company that develops browser-based unified communications and collaboration (UC&C), hosted and cloud PBX, and voice-over-IP (VoIP) service, products and endpoints. Built entirely on WebRTC, Wildix Collaboration enables simple, instant and secure communications. In addition to being the first vendor to fully integrate WebRTC for direct audio and video communication support in the web browser without the need for software installation or VPN configuration, Wildix also offers the only browser-based WebRTC phone for audio and video calls.
“To sustain any real traction with small and medium-sized businesses, channel partners need solutions with value propositions that are distinct and unquestionable,” said Robert Cooper, GM, Wildix US. “Transparent licensing and pricing, coupled with the versatility of our WebRTC-powered portfolio, have universal appeal.”
To empower its channel community, Wildix invests significant resources to ensure the success of its partners. In addition to 24/7/365 tech support, the company provides extensive sales training and marketing support to drive new business development. Also, of note is the Wildix Tech Wizards Facebook group, in which partners share success stories, get updates on product development, ask technical questions, offer guidance, voice concerns, and sign up for new integrations. What makes this online community special is the involvement of everyone within the Wildix ecosystem, including the CEO and CTO. In fact, partners can directly speak to the CEO or CTO and get answers, which is fairly unusual for companies.
Wildix UC&C can be deployed in the cloud, on premise or in hybrid environment, and are especially attractive to channel partners because they are easy to use, install and maintain. By virtue of its Web API, Wildix technology is well-suited for a number of vertical market and line-of-business use cases. The server-less platform liberates partners from timely and costly user installs.
Users can access Wildix Collaboration tools from any location, using any device, regardless of the OS, and without having to install any components. The UCaaS suite boasts features and functionality including presence, remote desktop control, attendant console, file sharing, video conferencing, live streaming to Facebook and YouTube, and more. ubiconf, the company’s flexible videoconferencing solution, is also based entirely on WebRTC and is accessible to corporate and public users with one click.
A unique value-added service that is ideal for contact centers and customer service, Wildix Kite also leverages WebRTC to extend UC to an organization’s public website. Not only does it show employees’ presence in their personal contact information, Kite also allows visitors to engage representatives via chat, voice, audio and video calling, desktop sharing and file transfer, all with just one click.
To learn more about Wildix, please visit www.wildix.com.
Wildix is a multinational company that develops browser-based Unified Communications solutions and VoIP products. The company relies on a network of Certified Business Partners that install Wildix systems in Europe and in the United States. In 2005, Wildix founded its Research and Development center in Ukraine. Headquartered in Italy, Wildix operates sales offices in France, Germany, the Netherlands, Estonia, the UK and the USA.