Preview: Outbound Call Centers: From Robocalls to Gamification

Outbound Call Centers: From Robocalls to Gamification

Noble Systems' Chris Hodges discusses the value of outbound calling technology and gamification in the call center.

Noble Systems to Showcase Award-winning Gamification Platform at ICMI Contact Center Demo 2018

Noble Systems to Showcase Award-winning Gamification Platform at ICMI Contact Center Demo 2018

Noble Gamification catalyzes contact center performance, prevents attrition by motivating agents to deliver consistently better customer experiences; Market-leading software earns 2018 Frost & Sullivan Customer Value Leadership Award for Workforce Engagement Management Gamification Solutions

Rethinking Customer Support with Office 365 and TouchPoint Agent

Rethinking Customer Support with Office 365 and TouchPoint Agent

Analyst Jon Arnold examines how declining customer satisfaction ratings present a challenge to all businesses, and how reversing this trend is becoming a strategic priority for management.

Contact Center Market Primed for Managed Services Model

Contact Center Market Primed for Managed Services Model

About JMRConnect

JMRConnect is an award-winning public relations, digital and influencer communications agency that helps brands connect to their target audience.

"Employee Advocacy Platform, CEI, Wins 2017 SABRE Award for "Best Marketing Technology"

"The most proactive agency I've ever worked with!" - Samantha Osowski, SVP Marketing for Yorktel

Our clients' successful campaigns are marked by tier-1 media coverage, thought leadership, 3rd-party recognition, and multi-channel visibility. Engaging both internal and external stakeholders transforms friends, followers, and industry leaders into loyal brand advocates.

"Shaping Influence Worldwide®: A trademarked, 360-degree approach to telling your brand's story with focus, consistency and authenticity, across every medium."

Social media has changed both how, and from where people receive and consume news and information. For advocacy to be effective, messages must not only reach your target audience, but also resonate across multiple channels to impact opinions, build brand trust, and solidify reputations. Our 360-degree approach leverages traditional, interactive digital, and social engagement to tell your story with focus, consistency and authenticity, across every medium.

visit www.jmrconnect.net


JMRConnect
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